Over the past decade, poor employee engagement has emerged as the leading challenge facing organizations in their effort to maximize workforce productivity. Interestingly, workplace conditions and compensation rarely top the list of employee concerns. Quality of relationships and communication with management are the real issues. In addition, employees are rarely at their best when they do not understand their organization’s strategic objectives or how their own role aligns with the success of the company as a whole.
Businesses that want to overcome these challenges must develop a clear understanding of the underlying causes of disengagement and dissatisfaction. An organization's success is only fully realized through the enduring loyalty and innovation of its staff.
One critical way to gain this loyalty—and maintain it through company changes, industry changes, and business cycles—is through the use of surveys.
An Employment Climate Survey (ECS) provides detailed and accurate information relating to the culture and attitudes of a company’s workforce.
This type of comprehensive employee satisfaction evaluation identifies key areas of concern, dissatisfaction, conflict, miscommunication, and sub-optimal performance within a business. It also highlights an organization’s strengths, providing an opportunity to reinforce and build on the aspects of the employer/employee relationship that are being done right.
With appropriate planning, implementation, and follow-through, an ECS can benefit an organization in many ways:
Enhance morale, dedication, and loyalty
Improve individual and team performance
Maintain a unified work environment
Positively impact employee training and development
Restore trust and strengthen relationships
Start a dialogue among all levels of the organizational hierarchy
Empower management to be more effective as leaders
Tie individual efforts to organizational goals